Service & spare parts

Support beyond delivery.

Factory testing, commissioning guidance, maintenance support and replacement parts help keep WALI equipment working around the real demands of your operation.

WALI equipment inspection and factory testing
From factory to long-term operation

A clear support process.

01

Before delivery

Operating checks, inspection records, manuals and protected packing preparation.

02

Installation & commissioning

Remote or project-specific guidance for mechanical setup, electrical connection and operator preparation.

03

Technical support

Practical troubleshooting through email, WhatsApp and video communication with the WALI team.

04

Parts & maintenance

Identification and supply of blades, screens, bearings, seals, wear plates and relevant electrical components.

Factory acceptance testing01 / TESTING

Tested before shipment.

Critical operating and protection functions are checked before equipment leaves the manufacturing base.

Equipment packing and container loading02 / DELIVERY

Prepared for transport.

Packing, protection and container loading are planned around the machine and destination.

WALI spare parts and cutting components03 / PARTS

Wear parts identified clearly.

Machine model, serial number, part number and photos help our team confirm the correct replacement.

Spare parts requests

Four details help us respond faster.

  1. 01Send the machine model and serial number.
  2. 02Provide a component photo or part number.
  3. 03WALI confirms the specification and quotation.
  4. 04The parts are packed and dispatched.
Direct support

Tell us what the machine needs.

Include the machine model, serial number, photos, alarms and a short description of the operating condition.