Clear information for international customers.
This policy explains the information involved when you request equipment recommendations, quotations, project support or other services from WALI.
1. Who we are
This website is operated by Anhui WALI Environmental Protection Equipment Co., Ltd. (“WALI”, “we”, “us”). We manufacture industrial shredding equipment and recycling systems.
2. Information we collect
When you contact us, we may collect your name, business email, telephone or WhatsApp number, company, country, project requirements, uploaded material photographs or files, and the content of your message. Our server may also record technical information such as IP address, browser type and access time for security and operation.
3. Why we use your information
We use the information to respond to inquiries, recommend equipment, prepare proposals, communicate about projects, provide service and parts support, protect the website, and comply with legal obligations. We do not sell personal information.
4. Legal basis
Depending on the circumstances, processing is based on your request before entering a contract, performance of a contract, our legitimate interests in responding to business inquiries and operating the website, consent where required, or compliance with law.
5. Sharing and international transfers
Information may be shared with authorized WALI personnel, hosting and email providers, professional advisers, logistics or service partners where necessary for your request. Because WALI serves international customers, information may be processed outside your country. We take reasonable steps to protect it.
6. Retention
We retain inquiry and project information only for as long as reasonably necessary for communication, quotations, contracts, service history, legal requirements and legitimate business records.
7. Your choices and rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection or a copy of your personal information, and may withdraw consent where processing relies on consent.
8. Security
We use reasonable administrative and technical measures to protect information. No internet transmission or storage system can be guaranteed completely secure.
9. Contact
For privacy questions or requests, contact info@cnwali.com. Please identify the information or inquiry concerned so we can respond efficiently.
10. Updates
We may update this policy when our services or legal obligations change. The latest version published on this page applies.